Privacy Policy
This privacy policy explains how Waypoint Mental Health collects, uses, and protects information you provide while interacting with our website or contacting us for inquiries.
Your Privacy Matters
At Waypoint Mental Health, we are committed to safeguarding your privacy. Any information you share with us before becoming a patient will only be used in accordance with this policy. This policy applies to website visitors and prospective patients making inquiries. It does not replace the Notice of Privacy Practices (NPP) that applies once you become an established patient.
What Information We Collect
When you contact us through our website or forms, we may collect:
Name
Contact details (email address, phone number)
Preferred method of contact
General information you choose to share in your inquiry
⚠️ Please do not include sensitive personal health information in website inquiries. Established patients should use the secure patient portal for all clinical communication.
How We Use Your Information
We use the information you provide only to:
Respond to your inquiries about our services
Verify insurance benefits (with your consent)
Provide information about becoming a patient
Maintain internal records for practice management
We will not use your information for marketing without your explicit consent.
We Never Sell or Lease Your Information
Waypoint Mental Health will never sell, lease, or share your personal information with third parties, except as required by law or with your explicit permission.
Information Security
We are committed to keeping your information secure. Inquiry forms and email communication are handled through secure platforms, but please be aware that standard email is not considered fully HIPAA-secure. Once you become a patient, all communication will be directed through our HIPAA-compliant patient portal.
Clinical Communication & Patient Relationship
This website and contact forms are for general inquiries only.
Submitting a form, sending an email, or speaking with non-clinical staff does not establish a patient–provider relationship.
Current or future medical care will only be provided after you complete intake forms, consents, and are officially accepted as a patient through our secure system.
External Links
Our website may contain links to external websites (such as insurance verification tools or mental health resources). Once you leave our site, we are not responsible for the privacy practices of other websites. Please review their policies before sharing personal information.
Your Choices & Contact
You may request that we update, correct, or delete information you’ve provided in an inquiry at any time by contacting us:
📧 Email: admin@waypointmh.com
📞 Phone: 720-770-8555
📍 Mail: Waypoint Mental Health, 390 Interlocken Crescent, Suite 350, Broomfield, CO 80021
Changes to This Policy
We may update this policy periodically. Updates will be posted on this page, and the effective date will be updated accordingly.
Effective Date: August 27, 2025